loyalBe FAQs

How does it work?

• How does loyalBe know when a customer visits my store?
• Will my customers have to "claim" their points after each visit?
• How long does it take for points to appear in customers' accounts?
• What about my customers who use Apple Pay/Android Pay/Google Wallet?
• Can I see how many points my customers have?
• Can I view and reward my top customers?

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Payment

• If we have multiple locations, how much do we have to pay?
• How much does it cost to use loyalBe in my online store?
• Am I tied into a contract?

Security

• What information does loyalBe collect about my business?
• How can you stop customers from “recreating” the rewards screen and claiming a reward they are not entitled to?